Registered Nurse- Performance Improvement & Education Coordinator

<p>The Veterans Healthcare System of the Ozarks is seeking a Registered Nurse (RN) Community Care Performance Improvement Coordinator. The RN participates in OCC education planning and delivery, performance improvement (PI) activities, monthly audits, workload metric entry, and routine report preparation.</p><h3>Major Duties</h3><p>Duties to include but are not limited to: Assists in identifying potential patient safety concerns arising in VA community care and escalates them to OCC leadership, the Patient Safety Manager, and CCN/TPA quality contacts as directed. Develop training agendas/materials; deliver orientation/in-services; validate competencies; adjust curriculum based on findings and learner feedback. Plan and lead assigned audit cycles; analyze quality/workload trends; draft program-level summaries; present results and action plans to leadership. Coordinate event reporting/investigations; track mitigations and preventive actions; prepare follow-up documentation; ensure corrective actions are closed. Ensure reliable referral/authorization operations; champion secure document exchange; resolve barriers across services (e.g., records requests, scheduling coordination). Facilitate interdisciplinary discussions; communicate findings/action plans; mentor junior staff; model customer service excellence. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday 8:00am to 4:30pm (subject to change per the needs of the facility) Telework: Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.