Registered Nurse - Chief Quality and Patient Safe

<p>This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), Fayetteville NC VA Coastal Health Care System (FNCVACHCS), in the office of the Director. The Quality and Patient Safety (QPS) Chief is an advanced health care executive who executes responsibilities that demonstrate leadership, experience, innovative approaches in the guidance and direction of a variety of complex patient care programs & services.</p><h3>Major Duties</h3><p>The Quality and Patient Safety (QPS) Chief functions as an advisor, administrator, educator, consultant, and mentor who possesses a wide range of experience and leadership ability. The Quality and Patient Safety Chief must establish and maintain effective relationships with all levels of Veterans Integrated Services Network (VISN) and health care system personnel and relate effectively with customers, families, and the community as well as program and service leaders at the local and network levels. Key relationships with staff are needed to assist team to carry out the functions and activities expected of them. Contribute ideas and recommendations for the establishment of standards of care, policies, and objectives for the enhancement of quality management organization wide. Assist in policy-making activities as related to customer service and the overall functioning of administrative and clinical programs. Provides senior leadership and oversight for daily clinical and administrative operations within Quality Management (QM) Program. The Quality and Patient Safety Chief is a catalyst for the integration and collaboration of with other professional disciplines and functional areas in the mutual achievement of optimal Veteran-driven organizational goals at the Medical Center level. The Quality and Patient Safety, Chief is a key leader in strategic planning, organizational assessment, and development of facility program development. The Quality and Patient Safety, Chief participates with the ELT and strategic thought leaders in Medical Center to initiate and execute planning and decision- making processes for their program. They have the authority and responsibility for establishing standards of quality across all levels of the health care system ensuring quality of care across the Medical Center. The Quality and Patient Safety Chief provides executive leadership and direct supervision for Patient Safety, Risk Management, Protected Peer Review, Accreditation Management and Continuous Readiness, Quality Consultants, Utilization Management, Systems Redesign, Policy Documentation and High Reliability Organization Programs. He or she collaborates with both administrative and clinical services to monitor quality and safety within the service and health care system. The Chief of QPS is data oriented. He or she coordinates and provides oversight of programs through assessment and analysis of data to identify compliance issues and oversees efforts that assure Joint Commission, OIG, OMI, and other applicable standards are monitored and actions are taken when needed to meet the standards. The Quality and Patient Safety Chief reviews and analyzes Performance Measures, External Peer Review Program (EPRP) data, Veterans Affairs Surgical Quality Improvement Program (VASQIP) data, Inpatient Evaluation Center (IPEC), Strategic Analytics for Improvement and Learning (SAIL) and other quality date trends for early intervention. He or she applies clinical performance improvement methods, collects outcome data related to policy, procedure, and regulatory compliance and in collaboration with management, initiates performance improvement monitoring projects. He or she utilizes data and comparative analytical processes in recommending design and implementation of innovative programs to improve service excellence, customer satisfaction, and compliance to patient care and regulatory standards. The Chief of QPS drives the aspirational goal of achieving a zero- defect, high reliability, sustainable organization. He or she champion a High Reliability Organization (HRO) with a culture of safety founded on a systems approach to developing evidence-based health care solutions. The Quality and Patient Safety Chief develops and leads programs that perform technical, administrative, and investigative work and applies expertise and knowledge of health care delivery systems in performance measurement and improvement processes. He or she is responsible for activities, functions, and services that directly and significantly impact a wide range of agency programs and outcomes within a complex organization. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: Ad-hoc at the Supervisor's discretion. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Permanent Change of Station (PCS):</p><h3>Requirements</h3>U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.