Registered Nurse Referral Coordination Team

<p>Excited to Announce Salem VA Medical Center is looking for a Registered Nurse (RN) Referral Coordinator. Demonstrate proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines.</p><h3>Major Duties</h3><p>The Registered Nurse Referral Coordination Team (Referral Coordination Team ) Registered Nurse (Registered Nurse) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. The Referral Coordination Team Registered Nurse possesses intimate knowledge of the inteRegistered Nurseal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines. Duties listed below but not limited to: Responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Registered Nurse serves as a liaison to both inteRegistered Nurseal and community providers and is responsible for managing the care of the Veteran throughout the consult process. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Referral Coordination Team Registered Nurse will triage incoming referrals, discuss available care options, provide scheduling guidance, and be a resource within the service. Referral Coordination Team Registered Nurse will guide Veterans through their full range of care options including direct care in VA and care in the community utilizing a national standardized triage tool. Referral Coordination Team s serve as the liaison between ordering or referring VA providers and specialty care services by clinically triaging consults or referrals to confirm the appropriate care is requested and all necessary pre-work and tests are completed. Referral Coordination Team Registered Nurse will comply with VA-mandated use of health information solutions that serve to store, exchange, and track referral care information. Referral Coordination Team nurse will work collaboratively with the Office of Integrated Veteran Care to triage Request for Services (RFS) to promote inhouse service access. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30am-4:00pm Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized</p><h3>Requirements</h3>U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.