Pharmacy Technician

<p>The GS 8 Community Care Clinical Pharmacy Technician is responsible for the receiving, assessing for appropriateness, processing, and documenting all community care prescriptions for the approval by a Clinical Pharmacist. The incumbent will review inbound CCNRx prescriptions for the entirety of the Clement J Zablocki VAMC. The Pharmacy Technician assists the Community Care Clinical Pharmacist in all daily tasks concerning community care prescribed prescriptions and related tasks.</p><h3>Major Duties</h3><p>Major Duties of the GS 8 Community Care Pharmacy Technician Include but are not limited to: Community Care Prescription Support: Receives faxed, mailed, electronically prescribed, or delivered prescriptions written by Non-VA providers and processes all received prescriptions to include assessment of appropriateness and eligibility, prioritizing urgent prescriptions first. Utilizes electronic health record, or other related sites to determine authorization and eligibility of Non-VA Care by the VA Medical Center. Communicates with patients concerning prescriptions received from unauthorized provider visits and handles prescriptions appropriately, whether forwarding to primary care provider, returning to patient, and/or documenting in electronic health record. Reviews authorized prescriptions for appropriateness using Pharmacy Technician knowledge, as well as knowledge concerning the national drug formulary and local VA formulary requirements. Communicates with Non-VA providers and staff to request clarification of prescriptions or medication changes due to VA formulary and forwards all changes and clarifications to a licensed pharmacist . Initiates the non-formulary/prior authorization process with the Non-VA provider and records needed documentation in electronic health record. Follows up via phone and/or fax with Non-VA Provider regarding initiated communications Enters non-formulary or prior authorization consult requests in electronic health record for review and completion by the Community Care Clinical Pharmacist. Inputs authorized prescriptions or prepares electronically prescribed medications in VISTA for the review and verification by a Clinical Pharmacist. Contacts patients with updates on Non-VA prescriptions and documents in electronic health record. Reviews the Prescription Drug Monitoring Program (PDMP) website to ensure appropriateness of received prescriptions and to prevent duplicate and/or overprescribing of controlled substances and documents in electronic health record. Maintains a current knowledge of national, state, and local laws, regulations, directives, policies, and procedures pertaining to controlled substances. Monitors prescription profiles for abuse potential and notifies Community Care Program Manager or Outpatient Pharmacy Supervisor if discovery is made. Assists in the tracking and shipping of Non-VA prescribed controlled substances, as well as all Non-VA prescribed as needed. Communicates with Procurement Pharmacist or Procurement Technician when specialty medications need to be ordered. Community Care Telephone Triage: Assists the Community Care Clinical Pharmacist with inbound and outbound phone calls relating to community care that do not require a pharmacists' knowledge. Utilizes pharmacy information systems to answer patient or provider questions related to status of their prescription(s), completion date, package tracking, etc. Monitors community care pharmacy voicemail regularly throughout shift and addresses messages promptly. General Outpatient Pharmacy Support: Performs technical support work in the pharmacy under the supervision of a registered pharmacist. Operates the automated dispensing system and prepares daily. Contributes to the maintenance and operation of all equipment in the outpatient pharmacy area Other duties: Functions as a backup to the controlled substance/vault technician, Clinical Pharmacy Technicians, when delegated Participates in quality assurance, process improvement activities, and performance monitors. Maintain competence by participating in staff development programs. Provide in-service programs for appropriate clinic personnel and pharmacy technicians as assigned. Performs all the duties of a pharmacy technician at the lower grades as assigned. Assists in other patient care areas as deemed necessary to maintain the consistency of overall pharmacy services. Work Schedule: Monday - Friday 7:30 - 4:00 pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 08309F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.