Supervisory Medical Records Administrator (Chief (CHIM))
Walla Walla, WA
ABOUT THIS ROLE
<p>This position serves as the Supervisory Medical Record Administrator (MRA) and is the Chief, Health Information Management (HIM) Section of the Health Administrative Service (HAS) at the Jonathan M. Wainwright Memorial VA Medical Center (JMWMVAMC). The Supervisory Medical Record Administrator (Chief HIM) is delegated full program management and direct supervisory responsibility for Medical Records Technicians Coders, Release of Information (ROI) professionals, and File Clerks.</p><h3>Major Duties</h3><p>Duties include, but are not limited to: Responsible for the administrative management of health records, which includes planning, managing, advising, and directing the health information program in accordance with applicable Federal laws, facility by-laws, VHA policy, Joint Commission standards, Commission on Accreditation of Rehabilitation Facilities (CARF), and other regulatory and accrediting agencies. Monitors systems to ensure accurate, timely, and complete health records. Measures ongoing intradepartmental performance by establishing priorities, collecting data, monitoring and reporting outcomes, using valid and reliable techniques to analyze trends and variation, and taking appropriate action based on findings. Responsible for auditing of all HIM functions and ensuring appropriate compliance. Responsible for all facets of health records management for the facility ensuring maintenance of complete, accurate, timely, clinically-pertinent, and readily-accessible patient health records. Develops policies, processes, and procedures that address all VA, Federal, regulatory, and accrediting requirements for HIM. Develops recommendations and solutions for program improvement. Provides technical expertise in health records science and other very technical aspects of health information. Maintains all health information input into the local database and assures timely transmission of that data into all VA centralized databases. Clinical support role: Recommends improvements in documentation used to provide patient care, to optimize VERA workload, third party reimbursement and to manage resources. Completes internal quality assurance reviews and audits to ensure employee performance meets quality and quantity standards. Establishes monitors to ensure the timeliness of hard-copy and/or electronic health record entries and reports findings with subsequent trending of data. Maintains and reports delinquent records by number, type of deficiencies and responsible provider. Serves as a resource for patient data on both patient-specific and aggregate databases. Represents HAS and the Associate Director and acts as subject matter expert at the facility-wide Health Records Committee. Key member of the Quality Improvement (QI) team, works closely with QI personnel, and is responsible for assuring that the facility is following all The Joint Commission and CARF standards regarding health information. Responsible for assuring that all patients have a complete, accurate, and timely record of their medical care at the facility. Responsible for leading the automation of all health information systems. Must support the information security program and manage much of the patient information database. Conducts training programs in health information management, medical terminology, health record documentation, and medico-legal matters. Responsible for establishing formal affiliation with university programs in health information and precepting students from such programs, if available. Responsible for coordinating health information training for medical school students and residents to achieve conformance with prescribed standards, if available. Provides direct support to Regional Counsel. Expected to actively participate at VA national and VISN levels as a resource person on local health information matters. At this level has the full complement of HIM supervisory responsibility including coding, file room, scanning, release of information, and transcription. Responsible for directing the operations of all personnel working within the Health Information Management program and is regularly involved in labor relations and budget management. Observes workers' performance; demonstrates and conducts work performance critiques and auditing. Provides informal feedback and periodically evaluates employee performance in VA established timelines. Responsible for developing emergency management service level preparedness plan for the HIM section and coordinate with VA Emergency Manager. Responsible for maintenance and evaluation of health records, and assuring legal requirements for care are met. Plays a central role in developing and coordinating internal review systems and audits to assure that both clinical and administrative activities are in compliance with agency and accrediting and regulatory requirements. Work Schedule: 8AM - 4:30PM, Monday - Friday Telework: Available (Ad-hoc only) Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation Incentives: May be authorized Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.<h3>Education</h3>Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
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