Supervisory Dental Assistant

<p>The Supervisory Dental Assistant position with the G.V. (Sonny) Montgomery VA Medical Center is located in Jackson, MS. This position plans and completes tasks based on established protocols/accepted dental practices. The Supervisory Dental Assistant informs the Dental Chief and Administrative Officer of problems or unusual situations with recommendations for appropriate action.</p><h3>Major Duties</h3><p>Total Rewards of a Allied Health Professional The Supervisory Dental Assistant's work is reviewed on an overall basis by the Dental Chief for conformity to Dental Service policy and requirements. The Supervisory Dental Assistant duties include but are not limited to: Oversees and directs the daily operations of a comprehensive dental assisting program, supervising a team of dental assistants. Provides advanced technical and clinical guidance to ensure the effective and efficient delivery of dental care across all specialty areas, including general dentistry, oral surgery, periodontics, endodontics, prosthodontics, and implantology. Exercises full supervisory authority, including planning and assigning work, setting and adjusting priorities, evaluating work performance, and ensuring timely and accurate completion of assigned duties. Oversees daily clinical operations, allocates resources based on workload demands, and reassigns staff as necessary to meet patient care priorities. Assesses individual and team competency, identifies developmental needs, and implements progressive performance improvement strategies. Resolves employee concerns, initiates and documents corrective actions, and prepares performance standards, appraisals, and improvement plans. Serves as the subject matter expert and lead dental assistant for all clinical and technical procedures performed within the Dental Service. Conducts staff training and competency assessments to ensure uniform adherence to SOPs, Centers for Disease Control (CDC), and Occupational Safety and Health Administration (OSHA) standards. Manages the daily scheduling and coordination of dental assistant assignments, ensuring coverage and operational efficiency across all clinical areas. Monitors clinic operations, identifies barriers to productivity, and implements process improvements to enhance patient care access, workflow optimization, and performance on National Dental Program metrics. Ensures all dental equipment and instruments are properly functioning and available for clinical use. Serves as the primary instructor and content expert for all training related to the Computerized Patient Record System (CPRS) dental modules and digital imaging software. Initiates maintenance requests, tracks work orders electronically, and coordinates with Biomedical Engineering to ensure timely repair or replacement of equipment. Leads recruitment and selection processes for dental assistant vacancies, including conducting interviews and making recommendations for appointment, promotion, and reassignment. Assists with complex dental procedures, including oral and maxillofacial surgeries, periodontal therapies, endodontic treatments, prosthodontic fabrications, and implant-supported restorations. Enforces compliance and escalates any instances of noncompliance to the Dental Service Chief or designee. Maintains accountability for the team's contributions toward national dental performance measures, quality indicators, and patient satisfaction outcomes. Work Schedule: Monday - Friday: 7:30am - 4:00pm; OR 8:00am - 4:30pm, subject to change based on the needs of the facility. Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 586-02088F Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.<h3>Education</h3>Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.