RN - Program Manager Supervisor, HRO Lead/Systems Redesign Coordinator

<p>The RN-Program Manager Supervisor, HRO Lead/Systems Redesign Coordinator is responsible for developing and leading a Performance Improvement Program at the Medical Center, supporting executive leadership in advancing High Reliability and a robust patient safety culture. This role plans, implements, and monitors initiatives such as Lean, coaching, project management, and staff training across all services, while advising on and executing complex, facility-wide strategic plans.</p><h3>Major Duties</h3><p>The PM Supervisor will oversee the provision of staff education, orientation, competencies, and providing quality improvement and outcomes utilization consultation related to the program. The Nurse Manager supervises program staff, demonstrating leadership and creativity to enhance care quality, maintain staff and patient safety, and drive continuous process improvement throughout the health care system. Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. Evaluates practice in an ongoing process, based on best evidence. Provides peers with informal constructive feedback for improvement. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Shares educational findings, experiences, and ideas with peers. Questions clinical practices for the purpose of providing evidence-based care. Participates in activities and strategies to sustain an evidence-based-practice culture. Continuously evaluates the program, collecting and submitting facility performance measures. Participates in quality improvement activities for nursing and develops performance measures to ensure programmatic outcomes are successful. Ensures the organization's strategic plan, mission, vision, and values are understood by the team and integrated into the program's strategies, goals, objectives, work plans and products, and services. Communicates and evaluates assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and timeframes for completion. Demonstrates proficiency in leadership based on sound judgment, critical thinking, and deliberate planning. Leads discussions with facility leaders regarding program goals and requirements to meet the operational needs of the facility and program. Provides strategic advice and recommendations, while collectively collaborating with the program staff to develop solutions to complex issues and reporting actions to leadership. Responsible for the documented outcomes at the program level and for supporting the program in all services within the organization. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 8:00 am - 4:30 pm Monday - Friday. Work schedule subject to change based on agency need. Telework: Not available. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized.</p><h3>Requirements</h3>U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.