Registered Nurse - RCI- Referral Coordination Initiative

<p>The VA Northeast Ohio Healthcare System is recruiting for a Registered Nurse - Referral Coordination. The Registered Nurse - Referral Coordination will function in the Referral Coordination Initiative Service (RCI) section of the Medical Center.</p><h3>Major Duties</h3><p>Duties of the Registered Nurse - Referral Coordination include but are not limited to: Communicates with Veterans on their health care options including local VA, VA Medical Center, and community-based eligibility. Serves as a liaison between referring providers and specialty care services. Works closely with other VA Medical Centers, contracted facilities, and community facilities to remove obstacles that would impede the Veteran from utilizing the services at other VA medical centers. Outpatient specialty clinic care coordination and patient flow management, including appointment management. Collaborates with clinic staff to ensure patients are given timely appointments and expedite new patient consults. Reviews internal and/or community care referrals for medical necessity of requested services using clinical judgement Serves as an extension of specialty care services receiving all referrals to service [includes both internal and those eligible for community care] and performs initial triage for consults to determine clinical appropriateness and clinical triage tool/method used for the review. Collaborates referral services and consultant services to develop care coordination agreements (service agreements). Educates staff and patients on care modality options to include telehealth or e-consults. Data mining to include, but not limited to, referral patterns including discontinuation or cancellation patterns. Provides clinical knowledge and acts as a clinical resource to non-clinical multidisciplinary staff. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday- Friday, 7:30am - 4:00pm Telework: Available according to agency policy Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.<h3>Education</h3>IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.