Registered Nurse - Mental Health Nurse Care Manager

<p>This Registered Nurse is located in the outpatient clinic of the Mental Health (MH) Integrated Clinical Community (ICC). The RN Care Manager is an integral member of the interdisciplinary team and works closely within the interdisciplinary team framework to help foster high quality care and recovery through appropriate management of the client's mental health by providing assessments, planning, interventions, evaluation of treatment and continuity of care.</p><h3>Major Duties</h3><p>The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Duties of the Registered Nurse Mental Health Nurse Care Manager include, but are not limited to: Accountable for delivery of direct and indirect Veteran-centered mental health care to patients experiencing emergent, urgent, and non-urgent needs through phone triage or direct contact. Provides assessment of Veterans in the context of family and community and integrates into the assessment; living conditions, individual and family dynamics, and lifestyle background in the patient's plan of care. Serves as an advocate in the care coordination process by supporting decisions, clarifying options, and problem solving with the interdisciplinary team. Can serve as the MH Treatment Coordinator as primary POC and liaison in facilitating resolution of identified needs. Maintains regular contact with Veteran as indicated. Understands treatment goals, ensures coordination and development of treatment plans including Veteran input. Monitors and facilitates timely treatment planning updates. Provides additional support between clinic visits with Veteran's provider (e.g. medication follow-up phone calls to assess compliance, response, and reinforce patient/family teaching). Utilizes triage techniques and case management theories to enhance Veteran and provider satisfaction. Collaborates with the Veteran and the health care team to evaluate and update changes in the plan of care and management of the patient's conditions. Recognizes complex situations impacting Veteran care and intervenes through utilization of protocol-based interventions, communication with the Veteran's health care team or care within the community or Emergency Room. Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday: 8:00a.m. - 4:30 p.m. Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination/evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.