Pharmacy Technician

<p>This position provides support to all pharmacy operations in a variety of settings. This includes patient care activities in the main outpatient dispensing pharmacy or other area as assigned by the supervisor. The position includes independent judgement and team assignments as they relate to pharmacy services and the care of the Veteran.</p><h3>Major Duties</h3><p>Functions Triages all Pharmacy communication with internal and external customers by phone, email, Microsoft Teams messaging, and Message Pool messages in PowerChart; refers all questions requiring clinical judgement to the pharmacist. Completes all Cerner PowerChart Messages within the Technician scope. Processes incoming faxed prescription by naming and confirming Community Care authorization of care to include expiration date of service. Processes Community Care prescriptions by confirming a valid Community Care authorization exists. Sends notice letters to the writing provider and the patient when no valid authorization is available. Sends notice letter to prescriber and patient when a PADR has been denied. Downloads USPS & UPS tracking to the Pharmacy W drive daily for future tracking capability by pharmacy & call center staff. Assists patients requesting refills and prescription renewals by alerting provider team when the prescription is out of refills or is expired and requires renewal. Provides patient education on Pharmacy topics such as the refill and renewal process and prescription tracking information; relays clinical judgement questions to the pharmacist. Provides patient with Rx tracking information from USPS and UPS, when requested. Processes pharmacy returned mail by contacting patient and confirming or updating patients mailing address in Cerner and ScriptPro. Forwards patient prescriptions to a pharmacist for cancel fill action in patients Cerner profile when appropriate. Designated workstations will be kept clean, stocked and organized. May be required to travel to CBOC/PTOC clinic locations for Omnicell restocking and medication outdate checks, as needed. Assists in training for lower graded technicians. Performs all duties of lower graded technician functions, as needed. Provide coverage to next higher-grade technician, as needed for short staffing situations. Quality and Regulatory Duties Assists in preparation of national, local, and special accreditations of pharmacy service. (Joint Commission, Inspector General, Controlled Substance Inspections, Drug Enforcement Agency) This includes documentation record updates, development of specific training and preparation of staff and compliance of policy and procedures. Assists in preparation of national, local, and special accreditations of pharmacy service. (Joint Commission, Inspector General, Controlled Substance Inspections, Drug Enforcement Agency) This includes documentation record updates, development of specific training and preparation of staff and compliance of policy and procedures. Proactively evaluates and analyzes data for self-driven (independent) performance improvement projects, workload analysis and statistical reports. Total Rewards of a Allied Health Professional Work Schedule: 8AM - 4:30PM, Monday - Friday Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Authorized Virtual: This is not a virtual position. Functional Statement #: 00000 Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.<h3>Education</h3>Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.