Pharmacy Technician - Outpatient Rotational

<p>The Outpatient Rotational Pharmacy Technician is a highly trained technician responsible for a variety of functions in the outpatient pharmacy. These include dispensing/distribution of medications/supplies/related products, operation of various technologies/automation, entering patient chart notes, and other technical functions under the supervision of a pharmacist.</p><h3>Major Duties</h3><p>Total Rewards of a Allied Health Professional The incumbent is responsible for delivering excellent customer service and will use appropriate judgment and skills to complete technical functions. This role provides cross coverage in multiple areas. FUNCTIONS OF THE POSITION: Primary duties include, but are not limited to: Maintains competence in all operational aspects of outpatient pharmacy distribution services and assists with the dispensing and distribution functions of technician staff in the central outpatient pharmacy area and remains proficient in each role. Provides cross-coverage for the Lead Controlled Substance Technician. Fills controlled substance prescriptions, completes record keeping and maintains accuracy of inventory. Reports any unusual occurrence or confirmed prescription or filling discrepancy to a supervisor. Assists with technical functions that support Outpatient Clinical Pharmacists Performs various report processing, handles CMOP rejects and other CMOP-related problems including but not limited to: Internet Refills Not Processed, Bad Address Rejects, Canceling/Stopping CMOP orders, and other duties as assigned. Demonstrates the ability to troubleshoot when automated equipment malfunctions. Requests service and assistance from the supporting vendor. Assists with restocking medications and conducts regular physical inventory of medications/supplies to ensure necessary stock levels are maintained. Communicates with procurement staff regarding any identified issues. Works and communicates effectively with others while remaining courteous, tactful, and understanding when interacting with others, even in potentially difficult/volatile situations. Assists the Outpatient Pharmacy Technician Supervisor in the implementation of all Pharmacy Service policies and procedures while assuring compliance with applicable standards (for example, Drug Enforcement Administration, Joint Commission, Office of the Inspector General, etc.) and VA handbooks and directives. Assists the Outpatient Pharmacy Technician Supervisor with all necessary pharmacy technician orientation and training occurs associated with the central outpatient pharmacy area. Ensures all equipment (e.g., dispensing automation, mailing equipment, etc.) is operated in accordance with safe and effective operating procedure and routine preventative maintenance is performed where appropriate. Serves as a point of contact for trouble-shooting equipment issues as they arise. Reports actual and/or potential medication errors and adverse events utilizing the facility's reporting systems. Participates in quality improvement initiatives to promote patient safety. Effectively organizes workload to complete work within the assigned shift. Solves problems independently whenever possible, working with co-workers and other health care professionals. Discusses ongoing issues in a positive and constructive manner, utilizing continuous improvement techniques. Assists in developing departmental goals and is an active advocate and catalyst for achievement of departmental and agency goals. Assists in the implementation of contingency plans (i.e., computer or power outages) and communicates effectively with pharmacy personnel and other departments. Participates in quality initiatives where required to improve the quality of care delivered to veterans, ensure patient safety, and identify areas for additional education and/or process improvement Collects data related to the dispensing operation in coordination with outpatient pharmacy management. Compiles reports related to compliance initiatives where required. Work Schedule: Full-Time, Rotational shift Monday-Friday, weekends and holidays Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you may be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.<h3>Education</h3>Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.