Pharm ADPAC Program Manager
Fayetteville, NC
ABOUT THIS ROLE
<p>Serves as the Pharmacy ADP Program Manager (ADPAC) responsible for the operation and support of pharmacy automated data processing and information systems across the Fayetteville VA health care system, including the medical center, health care centers, CBOCs, and outpatient dialysis clinic. Coordinates with IT and other services to maintain system functionality, analyze data, provide staff training, support reporting needs, and recommend automation and technology improvements.</p><h3>Major Duties</h3><p>Duties include, but are not limited to: Serves as the Pharmacy Automated Data Processing Application Coordinator (ADPAC) responsible for the administration, maintenance, and optimization of pharmacy automated data processing systems including VistA, CPRS, GUI applications, and other pharmacy automation technologies. Coordinates and manages pharmacy automation systems including ScriptPro, Omnicell, Automed, and other automated dispensing or medication management systems, ensuring functionality, integration, and operational efficiency. Acts as the primary liaison between Pharmacy Service, Information Technology (IT), Biomedical Engineering, and Informatics staff to resolve software, hardware, and network issues affecting pharmacy operations. Oversees testing, implementation, and upgrades of VistA, CPRS, and other pharmacy information systems, ensuring minimal disruption to pharmacy operations and compliance with VA standards. Develops, implements, and maintains data collection systems, reports, and automated solutions to support pharmacy workload monitoring, operational analysis, and performance improvement. Serves as the Information Security Coordinator for Pharmacy Service, ensuring compliance with VA information security policies and safeguarding electronic pharmacy data through access controls and security procedures. Maintains familiarity with pharmacy operations and identifies opportunities to improve workflow efficiency through automation and technology. Serves as the first-line troubleshooter for pharmacy software and hardware issues, coordinating with IT and other technical services to ensure timely resolution. Installs, maintains, and monitors Drug Accountability software, ensuring accurate inventory tracking and internal controls for medication management. Coordinates physical inventory reviews and drug accountability audits, investigating discrepancies and reporting findings to pharmacy leadership. Monitors medication stock movement between pharmacy locations to ensure accurate electronic documentation and inventory accountability. Participates in the evaluation and procurement of pharmacy automation and information systems, providing recommendations to pharmacy leadership regarding hardware and software needs. Provides training and orientation to pharmacy staff and other health care personnel on pharmacy information systems including VistA, CPRS, security protocols, and pharmacy automation tools. Develops and delivers annual information security and system training for Pharmacy Service staff. Collaborates with pharmacy leadership to develop and maintain automated contingency plans and backup processes to ensure continuity of operations during system outages. Prepares reports, data analysis, and presentations to support pharmacy operations, quality improvement initiatives, and committee activities such as Pharmacy and Therapeutics (P&T) Committee. Serves on facility and national workgroups or committees related to pharmacy automation, information systems, and medication management initiatives. Communicates effectively with pharmacy leadership, interdisciplinary teams, and external stakeholders to improve pharmacy automation capabilities and patient care outcomes. May perform clinical pharmacist functions as workload dictates. Supervisory duties, as assigned. Work Schedule: Monday-Friday 8:00am- 4:30pm Telework: Ad hocVirtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.<h3>Education</h3>Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.