Medical Support Assistant (Advanced)- Northeast Community Based Outpatient Clinic

The incumbent serves as an Advanced Medical Support Assistant in the North east Community Based Outpatient Clinic (CBOC) as part of the El Paso, Texas VA. The incumbent's work impacts the administrative aspect of patient care, including access, scheduling/coordinating appointments using advanced clinic access principles, collecting and updating demographic and insurance information, managing the Electronic Waiting List (EWL), patient processing and customer service.