Lead Pharmacy Technician

<p>This position is located within the Fayetteville NC VA Coastal Health Care System Pharmacy. The lead pharmacy technician performs duties independently which consist of significant scope, complexity and leads at least three GS-07 or more technicians. This position may be in Inpatient, Outpatient, or other specialized areas of the pharmacy at the facility level.</p><h3>Major Duties</h3><p>VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Lead Functions: The lead pharmacy technician assists pharmacy supervisor in quality improvement activities by participating in medical center and service process assessment and action teams and continually seeks to improve services. a. Assess workload volume throughout the day, identify backlogs, and makes staffing adjustments as needed to meet organizational goals. b. Identify areas of duplication of efforts and develop solutions to streamline processes, reduce waste, cost savings, and improve patient care. c. Responsible for organizing and assisting the pharmacy technician team to ensure assigned tasks are timely and accurately completed for their program area. d. Coordinate day-to-day maintenance and operation of pharmacy area equipment and automation. e. Promote harmonious relationships within the work environment and support the needs of the team and customer. f. Listens to informal complaints of employees and other customers in a helpful and timely fashion. If not able to remedy a situation, the lead will notify the pharmacy supervisor. g. Assists in training and orientating new and existing pharmacy technicians and students on policy and procedures. h. Identify and report developmental and training needs to ensure safety and quality control for their program area. i. j. Develops training schedules and assists in maintaining documentation for all pharmacy technicians and students. Effectively evaluates pharmacy activities to assist management to obtain short- and long-range objectives and goals. k. Conduct technician meetings to assure proper updates of departmental and hospital communications. l. Assist in the development of policies and procedures and participate in departmental goal planning and quality improvement activities. m. Maintain competence by participating in staff development programs. n. Serves as on-line back up to other pharmacy technicians within the designated area of pharmacy. Quality and Regulatory Duties: a. Incumbent assists in preparation of national, local, and special accreditations of pharmacy service. (Joint Commission, Inspector General, Controlled Substance Inspections, Drug Enforcement Agency) This includes documentation record updates, development of specific training and preparation of staff and compliance of policy and procedures. b. Incumbent proactively evaluates and analyzes data for self-driven (independent) performance improvement projects, workload analysis and statistical reports. Work Schedule: Monday-Friday 8:00am-4:30pm</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.<h3>Education</h3>Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.