Facility Program Manager

<p>The Pharmacy Informatics Program Manager works independently under the Associate Chief, Business Operations and Chief of Pharmacy, or designee. The employee will serve as the service webmaster and as the first line of triage for any issues with pharmacy systems including interfaces between new and existing systems.</p><h3>Major Duties</h3><p>VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Duties may include but are not limited to: Program Management: Coordinates the use of pharmacy software for the provision of clinical care as well as the use of electronic health record information for use in the clinical decision-making process. Understands and appropriately applies procedures, requirements, regulations, and policies related to pharmacy practice to the information systems space. Serves as a subject matter expert for pharmacy informatics troubleshooting and strategy. Coordinates, interfaces, and manages all pharmacy information systems. Serves as the service webmaster for SharePoint and shared drive data management. Responsible for creating custom drug utilization reports as requested. Customer Service: Collaborates and works effectively with other services such as Healthcare Technology Management (HTM), Health Informatics, and Office of Information & Technology (OI&T) to achieve the goals and missions of the Pharmacy Service. Works collaboratively with vendors on installation, troubleshooting, and service needs for new and existing information systems software and hardware as well as interfaces. Serves as the liaison between the facility health informatics team and the Pharmacy Service. Serves as the liaison for implementing any scheduled downtime procedures and contingency plans. Quality Assurance: Participates in medical center and pharmacy service quality improvement initiatives. Submits periodic reports and statistical data to the Chief or designee as requested. Identifies opportunities for continuous quality improvement as it relates to pharmacy systems, and both leads and participates in systems redesign efforts to include LEAN, failure mode and effects analyses (FMEA), and root cause analyses (RCA). Participates in data gathering, assimilation, and presentation for a variety of initiatives. Develops and maintains audit systems to determine trends, produce data, and monitor performance of the service and/or staff activities for management. Conducts risk assessments on contingencies for each system in the event of a scheduled or unscheduled downtime and coordinates these activities and Education and Training: Participates in the training and in-servicing of pharmacists, pharmacy technicians, pharmacy residents, pharmacy students, and other medical center personnel as required. Provides pharmacy informatics data and recommendations to other hospital staff and committees. Serves as a preceptor for pharmacy residents. Work Schedule: 0730-1600 Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 91761-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.<h3>Education</h3>IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.