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Customer Service Representative-Melville NY-Hybrid

Suffolk County, NY

FULL-TIMEONSITE
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ABOUT THIS ROLE

Description Job Description Manages patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results, clinical advice, medication request, etc.), and patient navigation to support Health System goals. Fulfills patient needs, resolves issues, and ensures patient satisfaction. Job Responsibility 1.Interacts with patients and caregivers via phone to provide best-in-class patient experience through the Health Syste…

Posted Expires Employer: Northwell Health

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