Supervisory Medical Records Technician (Release of Information)

<p>The Supervisory Medical Records Technician (Release of Information) position is located within the Health Information Management (HIM) section at the Kansas City VA Medical Center. The incumbent is responsible for providing supervision, administrative oversight, and direction to the Release of Information (ROI) staff. This role ensures the accurate, timely, and compliant review and processing of requests for patients' protected health information (PHI).</p><h3>Major Duties</h3><p>The incumbent serves as a Supervisory Medical Record Technician - Release of Information (ROI) in the Health Information Management Section (HIM) of the Business Operations Service (BOS). The Supervisory MRT (ROI) is responsible for supervision, administrative management, and direction of the ROI staff, who disclose health information in accordance with all laws and regulations governing authorization and disclosure of health information. Major duties include, but are not limited to: Develops policies and procedures. Serves as supervisor and technical expert for the ROI Section. Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance. Provides guidance and suggestions to the Chief, HIM regarding staffing needs and shortages within the ROI Section. Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees. Prepares work assignments and reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee. Monitors performances of ROI staff, develops performance standards, conducts performance evaluations, and develops competency assessments. Selects new employees, recommends selection, and carries out training and development of assignments, awards and disciplinary action. Ensures that release of information activities related to the development, implementation, maintenance of and adherence to privacy policies and procedures are performed and coordinated in compliance with applicable federal laws and regulations including the Privacy Act of 1974, the Freedom of Information Act (FOIA), the Healthcare Insurance Portability and Accountability Act (HIPAA) and Automated Medical Information Exchange (AMIE). Maintains contact with VA Regional Counsel (VARO) in all matters related to malpractice, subpoena actions and request for preparation of TORT records. Assists in performing 100% quality review of all TORT cases prior to sending records to VARO for litigation. Prepares weekly ROI and TORT record turnaround statistics. Work Schedule: Monday-Friday, 0800-1430 Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w VA Careers - Microbiology/Molecular Medical Technologist: https://youtube.com/embed/eSDGhIwZKdw VA Careers - Diagnostic Radiologic Technologist: https://youtube.com/embed/I-4ku5UMvWM VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs VA Careers - Licensed Practical Nurse: https://youtube.com/embed/Ae85IP1Oiz4 VA Careers - Psychologist: https://youtube.com/embed/77qHlLw9XckTotal Rewards of a Allied Health Professional</p><h3>Requirements</h3>You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.<h3>Education</h3>IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.